5 Important Questions to Ask When Hiring Movers
You’re moving! Whether you’re going across the country or down the block, moving is an involved, stressful process that requires time, organization, a truck, and some brute strength. Between packing up everything you own and physically getting it from your old home to your new one, you may need or want some help. Additionally, though some may feel they can handle moving without movers, hiring movers is your best bet for a successful move that gets all your belongings to your destination safely and with the least amount of stress. But with all the moving company choices out there, how do you know which one to hire? Here are a few questions to ask when hiring movers to make sure you pick the right company for you.
1. Are You Licensed?
If you are moving to another state, one of the first pieces of information you want to know is if the moving company has a proper license with the Federal Motor Carrier Safety Administration. A licensed moving company ensures that you won’t be scammed. Every FMCSA licensed company has a license number that you can check, and don’t be afraid to ask for it. If you are using an exclusively local moving company, however, their license will come from the state, not the federal government. In New York, you can verify your moving company’s license with the NY Department of Transportation.
2. Do You Offer Full Value Coverage?
While a trusted moving company will be careful with your belongings, accidents can sometimes happen. Every moving company offers complementary basic liability coverage, but it won’t give you much if something happens. Full value coverage would require the company to pay you an amount high enough to repair or replace your item. You have to pay extra for full value coverage, but if you are moving valuable items, you may feel it is worth the extra cost.
3. Will You Pack For Me?
Not every moving company will pack for you, but if this is something you need, make sure you hire a company that provides this service. You should also find out if the moving company can handle any specialty items you may have, such as a piano or fine art.
4. Do You Hire Third Party Movers?
Some moving companies don’t actually do the actual moving themselves, but they hire a third party company. Although you may save money going this route, it can also be a risk. It’s possible this third party company didn’t speak to the company you actually hired, and they may not know your specific instructions. Make sure you know if you are dealing with a third party so you can avoid miscommunications.
5. Are There Any Additional Fees?
When your moving company gives you a quote, they sometimes don’t include certain hidden fees to make the price seem lower. Make sure you are clear on all the aspects that go into creating your quote, including item weights, number of boxes, and so on. Check reviews online or through friends who may have given a referral to find out if they were charged surprise fees on moving day. The last thing you want is to be hit with extra charges when it’s too late to back out.
It is important to ask questions when hiring movers so that you can make the best decision for your needs. At Big John’s Moving, we always aim to remain as transparent as possible with our clients. We are happy to answer any questions about our company and our services so that you can make an informed decision. Our clients are our priority and we work with each one to make sure their needs are fully met.
